kairo

Privacy Policy

Effective date: May 2026. STEADY LABS (PTY) LTD, trading as Kairo.

Your privacy matters. This policy explains what data Kairo collects, how

it's used, and what choices you have. We keep it plain and honest.

what we collect

Kairo does not require you to create an account. When you use the app,

we collect:

- An anonymous identifier generated on your device. Not linked to your

legal name, email, or any real-world identity.

- A display name you choose during onboarding. Used inside the app and

attached to your anonymous identifier in our backend so kairo can

greet you and tailor responses.

- How you use the app: features accessed, taps, session activity, screen

views, paywall events. Used to improve the product via PostHog product

analytics.

- Subscription status. Whether you have an active trial or paid plan,

managed through Apple's or Google's in-app purchase systems and

RevenueCat. We never see your payment details.

- Conversation content you share with the in-app AI assistant. Processed

to generate responses and stored linked to your anonymous identifier so

kairo remembers context across sessions. Not used to train AI models.

- Activity you self-log inside the app. Stored linked to your anonymous

identifier so kairo can build your progress over time.

opt-in data (you must explicitly enable these)

- Health data. If you connect Apple Health (iOS) or Health Connect

(Android), kairo reads aggregated values for: steps, sleep, workouts,

and mindful minutes. We never write data back to your health app. We

use these signals only to inform daily recommendations and they are

sent to our recommendation backend in aggregated form (for example,

"8,000 steps today", not raw event streams).

- Coarse location for weather context. If you enable weather awareness

in calibration, kairo asks for your approximate location once per

session and queries open-meteo.com for current conditions to inform

recommendations. Your coordinates are rounded to roughly city-level

precision and are not stored.

We do not collect your email address, phone number, contacts, photos,

microphone, camera, or precise location.

how we use it

- To deliver and personalise the app experience.

- To understand how the product is used and improve it.

- To manage your subscription and restore purchases.

- To keep the app stable and secure.

who we share it with

We never sell your data. We work with a small number of trusted services

to run the app:

- Supabase: database and backend infrastructure.

- PostHog: anonymous product analytics.

- RevenueCat: subscription management.

- Anthropic: AI responses (Claude API). Conversations are processed but

not retained by Anthropic and not used for training.

- Open-Meteo: weather lookups when weather awareness is enabled.

We may also disclose data if required by law or to protect the safety of

our users.

data retention

We retain data linked to your anonymous identifier for as long as it is

useful for improving the product or maintaining your in-app history. You

can request deletion of any data associated with your anonymous

identifier at any time by contacting us.

your choices

- You can disable health and location integrations at any time from your

device's privacy settings or from the calibration screen in kairo.

- You can request full data deletion by emailing us at the address below.

children

Kairo is not intended for users under 13. We do not knowingly collect data

from children. If we become aware that we have, we will delete it promptly.

changes

We may update this policy from time to time. Significant changes will be

communicated within the app. Continued use of Kairo after changes

constitutes acceptance of the updated policy.

contact

Questions or requests regarding your data:

Email: jaco@steadylabs-holdings.com

Company: STEADY LABS (PTY) LTD, trading as Kairo

© 2026 STEADY LABS (PTY) LTD. All rights reserved.